Andy Jassy's AI-driven planned workforce reductions at Amazon prompts employee backlash and calls for a shift in leadership approach.

Amazon CEO Andy Jassy told hundreds of thousands of his employees on Tuesday that generative AI is coming for their jobs and that their best bet is to embrace the technology. “Those who embrace this change,

Amazon is currently using AI to optimize inventory in its fulfillment network, upgrade its customer service chatbot and improve product detail pages.