As a C-suite advisor working closely with retail and consumer packaged goods (CPG) brands, I am seeing a consistent pattern across the industry. Leaders recognize that AI has the power to transform ...

AI is redefining retail far beyond supply chains, with adoption rates now outpacing smartphones and tablets. AI for retail is moving from experiment to essential, with adoption growing faster than ...

Artificial intelligence is no longer an experiment in retail. Nearly half of retailers now use AI daily or several times per week, according to data from Amperity's 2025 State of AI in Retail survey.

Retail AI can predict demand, but prediction alone is not enough. The real challenge is building systems people trust to decide. Retailers have not been shy about investing in AI. According to ...

Charisma Glassman is Senior Partner & Global Head of Retail Advisory at Genpact, helping global brands transform the end-to-end value chain. As someone who advises retail and CPG leaders daily, I'm ...

Retail is entering a new era where robots do more than greet shoppers or roll products from aisle to aisle.

You walk into a large home improvement store looking for a washer assembly to fix your kitchen faucet (and, let’s be honest, a few tips from the staff on how to not ...

Find out how organizations are transforming with AI, and learn how you can build your own generative AI proof of concept.

From shelf to screen, artificial intelligence is rewriting the rules of retail. Over half (55%) of U.S. retail marketers are planning to increase AI investment to boost customer engagement, according ...

Are you ready to shape the future of retail with AI? AI is redefining how consumers discover, shop, and engage with brands. From personalized recommendations and visual search to conversational agents ...

When Chalhoub Group teamed up with FACES, one of the Middle East’s top beauty retailers, to launch Layla AI, they weren’t just adding another chatbot to the mix. Layla is a generative AI–powered ...