6 Contact Center Trends That Don’t Involve AI (+2 That Do) Your email has been sent Tired of the AI buzz? Discover the latest contact center trends that have nothing to do with artificial ...

Do you need to improve agent performance at your contact center? Here’s 6 ways AI tools can boost agent productivity, improving customer satisfaction in turn. The use of AI in business ...

If your artistic style is more stick-figure than Picasso, Microsoft has a remedy to boost your creativity: adding artificial ...

Evaluate your organization’s AI readiness and identify the next steps for creating an effective AI strategy with our comprehensive assessment and resources.

Recraft, the AI lab behind the viral Red Panda model, might be one of the most powerful platforms for generative image ...

Known as Windows 11 24H2, the latest version enhances the Copilot AI, spruces up File Explorer ... but they don't receive a ...

Jeremy Grantham has previously warned of steep declines coming for stocks as a multi-asset "superbubble" pops.

Germany's advancing AI capabilities have been supported by significant investments and partnerships, with Microsoft playing a ...

An icon in the shape ... manager of Copilot and AI marketing, said in a statement to BI. "We will add new features and functionality as we continue to listen to and address our customers' feedback ...

The tech giant unveiled initial features of Apple Intelligence — its suite of AI tools — on select devices with its latest software update for iPhones, iPads and Macs. Apple’s AI features ...

Regal, the most customer-centric contact center software, today announced the completion of a $40 million funding round to accelerate the rollout of its groundbreaking AI Phone Agents for contact ...

It was the best-performing stock in the S&P 500 by a considerable margin, and the results helped lift other AI-related tech names like Nvidia and Tesla. AI-focused exchange-traded fund rose more ...