But those BBB ratings might not tell the whole story about whether you can trust a business with your hard-earned money, ...

But some consumers don’t want the BBB’s help in resolving a problem. They simply want to relay their experience with the business – good or bad. They can file a customer review that is also displayed ...

Responding to BBB complaints is a good business practice and encouraged as the right thing to do whether or not a business is BBB Accredited. Most non-accredited businesses cooperate with BBB by ...

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