With the growing interest in adopting best practices across IT departments, particularly according to standards such as the Information Technology Infrastructure Library (ITIL), many organizations are ...

Over the last year, I’ve written on the topic of the Configuration Management Database as proposed by the IT Infrastructure Library in its best practices for service management. The CMDB has since ...

PLEASANTON, Calif.--(BUSINESS WIRE)--ManageEngine, the real-time IT management company, today announced the general availability of project management and configuration management database (CMDB) ...

The most commonly cited concerns were job losses or changes. The AI projects are intended to address a local need. If teams want to compete, they must be ready to present by January 2026. Anthropic is ...

Expertise from Forbes Councils members, operated under license. Opinions expressed are those of the author. Over the last two decades, ITIL has become the de-facto industry standard for managing IT ...

With so much of the modern enterprise powered by IT, visibility into IT infrastructure is mission critical. As IT infrastructure continues to grow and become more complex, this sought-after visibility ...

In Service Manager 2010, the data warehouse is implemented a bit differently than in Operations Manager 2007. Let’s take a look at some of the differences and potential implications. Service Manager ...