As growth in voice, SMS and data services plateaus, carriers have an opportunity to reinvent themselves as ad-tech players.

Churn has long been a challenge in media and entertainment, but recent research highlights its growing impact. Forbes found that 46% of US households canceled a streaming subscription within the last ...

If 2025 forced streaming services to confront the limits of growth, 2026 will make retention their defining strategic ...

KT’s fee waiver for early contract termination in the wake of its mobile payment fraud case, has triggered a rapid surge in ...