When Dave Condensa, CEO of Sunnyvale, Calif.-based Helio Solutions, calls on his customers, he always does his homework beforehand. For example, he'll check to see when their maintenance contracts are ...

For companies today, growth is like oxygen. To the market, investors, and leaders alike, if you’re not growing, you’re dying, day by day. And growth clearly is important. It drives company valuation, ...

Customer acquisition is easier today, but retention now determines long-term small business growth. Automation frees owners from administrative work so they can focus on relationships and service.

Add Yahoo as a preferred source to see more of our stories on Google. Cox is now Spectrum. Here’s what that means for existing customers. Current customers of Cox internet, mobile and TV plans are now ...

Seventy-three percent of chief sales officers are prioritizing growth from existing customers, highlighting account retention and growth as top priorities over bringing in new customers and accounts, ...