During a pre-briefing to industry analysts from Jeff Comstock, corporate vice president of Dynamics 365 Customer Service the most intriguing thing he said was the solution does not require customers ...

July 1, 2024 -- On June 4, Microsoft introduced the latest milestone in our journey towards modernizing customer engagement: Microsoft Dynamics 365 Contact Center, a Microsoft Copilot-first contact ...

Microsoft on Tuesday announced that its upcoming release of Microsoft Dynamics 365 Contact Center, a Copilot-powered cloud contact center solution, will be generally available on July 1. This ...

WAKEFIELD, Mass., June 17, 2025 /PRNewswire/ -- Glance, a leading provider of cobrowse and visual collaboration solutions, today announced the availability of its Glance Cobrowse for Microsoft ...

Welcome to this week’s No Jitter Roll, our regular roundup of product news in the communication and collaboration spaces. Leading off this week, we highlight: Microsoft Dynamic 365 Contact Center ...

Today we are thrilled to announce the latest milestone in our journey towards modernizing customer service: Microsoft Dynamics 365 Contact Center, a Copilot-first contact center solution that delivers ...

Microsoft officials have been talking up plans for a digital contact center offering featuring Teams, Dynamics 365 and Nuance AI for the past several months. Officials re-announced plans for its ...

How to Choose the Right Microsoft Dynamics Partner for your Business Your email has been sent Choosing a Microsoft Dynamics 365 partner is as critical as choosing the platform. This guide shows how to ...