Retail runs on rules, but customers and managers don’t always like following them. When a gimmicky promotion allowed only one ...
Sexism is alive and well in corporate culture. One woman was shown no respect by her supervisor and treated far below her designation, simply because she was a young woman in the workplace. Content ...
Researchers found that employees who prioritize career advancement are strongly affected by abusive leadership while employees who prioritized job security remained just as likely to take charge after ...
Forbes contributors publish independent expert analyses and insights. Shep Hyken is a customer service/CX expert, author & keynote speaker. “People don’t leave jobs. They leave bad bosses.” There is ...
What exactly is a brilliant boss? Well, they’re easy to spot. They’re swan-like, decisive, strong-willed, yet flexible leaders who treat people like humans and lead with passion to get things done.