Sakichi Toyoda created the "Five Whys" (5Ys) as a method for identifying root causes of errors or problems way back in the early years of Toyota. He claimed that by asking "why?" five times, one could ...

Imagine you receive an email from your CEO instructing you to make an urgent wire transfer to a supplier. Since this email is from the C-suite, you immediately take action and make the transfer, never ...

The Fast Company Executive Board is a private, fee-based network of influential leaders, experts, executives, and entrepreneurs who share their insights with our audience. BY Stu Sjouwerman ...

When there’s a major systems outage or performance issue, IT teams come to the rescue to restore services as quickly as possible. Some IT organizations follow IT service management (ITSM) incident ...

An agentic AI-based approach to end-to-end bug resolution using both error logs and waveforms.

The University of Strathclyde has encouraged ship operators, safety professionals and accident investigators to use the Safety Human Incident & Error Learning ...