"Today's release gives service organizations an out-of-the-box path to modern, SAP-connected field operations on Salesforce," said Markus Stierli, CEO of Vigience. "Our goal is to eliminate ...

Katherine Haan, MBA, is a Senior Staff Writer for Forbes Advisor and a former financial advisor turned international bestselling author and business coach. For more than a decade, she’s helped small ...

Microsoft is bringing its generative AI assistant to tools used to coordinate frontline work with a Copilot for Field Service management in Dynamics 365 and a Shifts plugin for Microsoft 365 Copilot.

Leading field service management solution delivers new GenAI capabilities to service organizations to increase technician effectiveness Reschedules appointments, automates manual tasks, reviews asset ...