Best Buy Co. is letting its Geeks run free. Once relegated to computer repair, Geek Squad agents have morphed into the all things Best Buy. They install GPS devices on cars. They lead in-store ...

Best Buy has announced the nationwide expansion of Total Tech Support Powered by Geek Squad, a subscription-based technology troubleshooting and support service that the retailer said will cover all ...

Twenty years ago, the term was an insult. Now it's a job title. Throwing their hands up in technological frustration, consumers are increasingly looking to "geeks" to come to the rescue. To meet the ...

This week, a reader writes, "I have a Best Buy/Geek Squad account and in the years past I have allowed their techs to take over my PC remotely to clean it up so that it runs faster. Do you think I am ...