Just as an earthquake mercilessly exposes shoddy building standards, a crisis like the current pandemic lays bare societal flaws. Both present opportunities to rebuild better. Long before COVID-19, ...
Between 2020 and 2022, SVB Financial, while a bank, really acted like a growth company. If there's anything to learn from the bank's collapse it is to challenge exceptional growth. Weeks after the ...
Initially a harvest festival, the celebration of Thanksgiving offers more than just a chance to gather with family and share a meal —it is an encouragement to look at your finances through gratitude, ...
One of the most exciting aspects of my role as Chief Customer Officer at BILL is learning from our customers every day. There are always new lessons, especially in today’s world of rapid change in ...
When I took over a restaurant location that had already failed twice, I didn’t see a problem. I saw an opportunity. On the corner, there was a Starbucks. I didn’t have the resources to conduct a full ...
Throughout the 19th century, many American leaders supported the development of “internal improvements”— primarily the formation of a transportation infrastructure: roads, turnpikes, and canals. The ...
Every experience, good or bad, carries two gifts: a lesson and wisdom. Yet most of us rush past both. We get stuck replaying what went wrong instead of asking what we can learn from the situation. I ...
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