Small and medium-sized organizations without a disaster recovery plan are 40% more likely to close their doors permanently after a disaster. Research from FEMA highlights this alarming reality, ...

It's definitely a moment of tension: A customer is unhappy, perhaps irate, and is seeking both attention and satisfaction. Or perhaps he's suffered a major setback—a storm or fire, for example—and is ...

Organizations are relying more than ever on technology and information processes and systems to deliver critical operations. Given this operating environment, the occurrence of incidents resulting in ...

SMBs are a regular target of cybercriminals and the impact of a cyberattack can be crippling. In fact, research shows that 43 percent of cyberattacks target small businesses, and 60 percent of small ...

SAN FRANCISCO--(BUSINESS WIRE)--Transposit, the AI-powered incident management company, today announced new on-call capabilities in its industry-leading, end-to-end incident management platform.

Editorial Note: We earn a commission from partner links on Forbes Advisor. Commissions do not affect our editors' opinions or evaluations. Enterprise resource planning (ERP) implementation can be a ...

WATERBURY, Conn., Jan. 19, 2018 /PRNewswire/ -- The Joint Report of The U.S. Department of Health and Human Services (DHHS), Office of Inspector General (OIG), Administration for Community Living (ACL ...