Atlassian is a development and management software company headquarterd in Sydney, Australia. Founded by Mike Cannon-Brookes and Scott Farquhar in 2002, it has nine offices in six countries and ...

Atlassian, the company behind popular products like JIRA, Confluence and HipChat, today launched a new version of JIRA Service Desk with a couple of interesting new features, as well as a new annual ...

Jira Service Management remains a good choice for larger help desk shops, with new features like customizable dashboards and a low-code smart forms generator. Third-party integrations, however, remain ...

Our team tests, rates, and reviews more than 1,500 products each year to help you make better buying decisions and get more from technology. Those looking for a built-in knowledge base in Jira Service ...

Atlassian released updates for Jira Service Desk and Jira Service Desk Data Center to fix a critical-severity security bug that can be exploited by anyone with access to a vulnerable customer portal.

If you're looking to automate your help desk look no further than these 10 popular help desk ticket tools that can help you create a more streamlined customer service experience. Help desk software is ...

Company News: Jira Service Management rapidly brings together dev, IT operations, and business teams to respond to business changes while delivering great service experiences fast! Get ITSM practices, ...

Ticketing software for help desks is a critical component for companies seeking to deliver superior customer support. Such software enables businesses to manage and coordinate customer requests ...

TeamDynamix is replacing JIRA as our service management and ticketing system. JIRA has reached end-of-life and can no longer be updated. The TDX Service Management Platform will allow support teams to ...

Jira Service Management remains a good choice for larger help desk shops, with new features like customizable dashboards and a low-code smart forms generator. Third-party integrations, however, remain ...