Forbes contributors publish independent expert analyses and insights. Aytekin Tank is the founder and CEO of Jotform. There’s a common issue with generative AI. I’ll explain with an example from a ...

Forbes contributors publish independent expert analyses and insights. Aytekin Tank is the founder and CEO of Jotform. Agents are poised to be the next big thing in AI. Generally speaking, they’re ...

Custom AI agents for Microsoft Teams allow you to turn SharePoint document libraries into interactive, searchable knowledge ...

Quiq reports 12 best practices for call centers to enhance customer service, emphasizing empathy, efficiency, agent training, ...

HubSpot is back with a number of AI innovations and platform updates. Nicolas Holland, SVP and Head of AI at HubSpot, discusses some of these updates, including a new Knowledge Base Agent and a ...

A new Google white paper, titled "Agents", imagines a future where AI takes on a more active and independent role in business. Published without much fanfare in September, the 42-page document is now ...

Building and rolling out AI-based systems might seem like a big and unwieldy project, fraught with risks. However, another mode of delivery is emerging: AI-based agents. Generative AI has added new ...

Adobe Inc. is taking aim at its rival Salesforce Inc. in the customer experience department with the launch of a new tool for orchestrating artificial intelligence agents within its flagship Adobe ...

Sales and revenue combine as a key ROI-focused domain for enterprise AI agents. CIOs are locking in to how they aid workflows, from targeted prospecting and account research, to follow-ups and other ...

The AI Alliance, formed in late 2023 to advance AI, has been working on projects ranging from Dana, an agent-native language and runtime, to Semiont, a knowledge base for human/agent collaboration.

As AI-assisted coding becomes more common, a new pattern is emerging: multi-agent workflows. A multi-agent workflow refers to using various AI agents in parallel for specific software development life ...