The term "gemba" has gone in the lean community from obscure to ubiquitous, as popular as terms like kaizen. But through the growth in its use, there has also been a growth in its misuse. How do we ...

I remember the date like it was tattooed on my left arm. October 25, 1994. It was a Tuesday. I’d been given the assignment to go and work with a company that produced roll-formed metal parts for the ...

When we say something is “not rocket science” we mean that it is not hard to figure out or to do. If managing people were as easy as rocket science I am sure a rocket scientist would have figured it ...