If you’d like to reduce stress in your life, you might reflect on this question: How well do you listen? Listening intently saves a lot of time. It keeps you from repeating conversations and tracking ...

Effective listening is an undervalued skill that is, unfortunately, often neglected in the modern working world. Managers and business leaders are just not trained well enough to be able to listen ...

Forbes contributors publish independent expert analyses and insights. Shep Hyken is a customer service/CX expert, author & keynote speaker. It takes at least two people to have a conversation, and one ...

So many of us spend great amounts of time and energy developing skills like time management, public speaking, and leadership skills to be successful on the job. But what about taking time to develop ...

A friend reported on social media that she’d received a glass at a gift exchange with the following message: “Women love mythical creatures: vampires, mermaids, and men who listen.” The usual replies ...

Like cats and dogs, when we listen intently we prick up our ears, study finds Although modern humans cannot move their ears around in the same way that dogs, cats, and horses do, the findings suggest ...

D.F. (Dave) Oliveria joined The Spokesman-Review in 1984. He currently is a columnist and compiles the Huckleberries Online blog and writes about North Idaho in his Huckleberries column.