Elvis Presley’s maid, Nancy Rooks, worked at Graceland for years. While many people close to Elvis saw him as a complicated figure, Rooks remembered Elvis’ good qualities. She believed that he was a ...

Forbes contributors publish independent expert analyses and insights. Shep Hyken is a customer service/CX expert, author & keynote speaker. “People don’t leave jobs. They leave bad bosses.” There is ...

A boss has come under scrutiny after attempting to dissuade an employee from using his approved time off because of an unexpected staff shortage. In a TikTok video, content creator and business expert ...

A text exchange between a boss and a former employee has gone viral because of a completely outrageous request. Ben Askins, a UK work expert, has carved out a niche online, sharing anonymous text ...