Workplace collaboration tools are increasingly adding automation to their list of productivity features. Case in point: Slack last fall introduced the capability to easily automate repetitive tasks ...

A successful SaaS onboarding experience does two things: A poor experience, on the other hand, is like a bad first date. You might have a great product, but if the initial encounter is unpleasant, you ...

The hiring and onboarding processes can be extremely complex for colleges and universities. Higher-education institutions often bring in hundreds of new employees every year—from professors to student ...

Here’s an example of a workflow [example] Workflows bring much needed predictability to your management process. All things being the same, a workflow with fixed input should always yield the same ...