In a sector where speed is everything, the irony is clear — without shared goals, defined key performance indicators, and ...

The importance of refining healthcare processes has never been more pronounced. In the Physician MBA Program at the Kelley School of Business Indianapolis, I learned process improvement—among other ...

A sole focus on technology will not be enough if meaningful and measurable business process improvement is the goal. The first law of process improvement is to focus on customer CTQs — specific ...

As businesses try to do more with less and respond to economic pressures, they are naturally interested in reducing costs by improving processes throughout their organizations. A number of ...

L-R: Melissa Saturnino, David Katzman, Brenda Hurtado, Brian Foster, Lana Vernovsky, Steven Millman The Business Journals Leadership Trust By Business Journals Leadership Trust Expert Panel® Visit ...

One challenge for the business process movement has always been the tradeoff between deep analysis and improvement-oriented actions. Process analysis—understanding and measuring a process and the ...

Organizations are increasingly utilizing artificial intelligence (AI) to support their decision-making. It’s enabled them to be more proactive rather than reactive, predicting and eliminating areas of ...

Process and Control Improvement (PC&I) project planning is quite critical to the health of your business. Establishing a process improvement initiative helps maintain both quality and efficient ...

No matter the size or scope of an organization, there is little question that everyone wants to find ways to improve their performance. Baseball teams use sabermetrics; companies often use the stock ...

The objective of this work is to improve the quality of patient care in the admission office service of the University Hospital Virgen del Rocío (HUVR) by standardizing and systematizing its ...

A contract program for groups and organizations that can be customized and delivered on-site or in a blended online format. Contact us at [email protected] for more information and a quote. CQAS's blended ...

The new timesheet submission process is now live! Updated training materials are available. The new timesheet submission process is now in effect for all timesheets covering time worked June 2 or ...