Craig Johnson, James Martin Jr. Kentucky long-term care facilities recently won a landmark victory at the Kentucky Supreme Court protecting certain documents created by or at the request of the ...

Although confidentiality of a health care provider’s quality-assurance materials (and the resulting privilege against discovery in litigation) is statutorily guaranteed, 1 the scope of the protection ...

The International Organization for Standards publishes quality assurance guidelines that include procedures for mandatory document control. Controlling documents per ISO means tracking documents to ...

Quality assurance methods address quality issues in the output of businesses. Lean and six sigma principles apply approaches and metrics to a process to promote efficiency with a minimum number of ...