Working during the COVID-19 pandemic presented various challenges for businesses. Especially for service providers who rely on customer interaction. To ensure providers are ready to face those ...
Artificial intelligence and augmented reality are terms that are not entirely foreign to us anymore. This is because so much of the technology that we enjoy today involves either or both of these ...
SightCall Introduces New Mobile Experience that Changes Future of Work for Field Service Technicians
SAN FRANCISCO--(BUSINESS WIRE)--SightCall, an AR-enabled visual assistance platform, today introduces a new mobile experience designed for field service agents to deliver remote assistance from their ...
Industrial climate control manufacturer Munters saw COVID-19 as the spur for strategic technology change that was already on the drawing board For manufacturers, the COVID-19 pandemic poses complex ...
Customer service jobs at virtual call centers are one of the few work-from-home opportunities open to candidates at the entry level. Here’s where you can look for a remote role at a virtual call ...
Research from Salesforce unpacks the forces shaping field service operations as companies adapt to growing customer expectations, new technologies, and an uncertain economic environment. DUBAI, UAE — ...
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