We will recommend outstanding robot customer service solution providers based on industry applications and technical ...

As enterprises deepen their digital transformation, customer service systems face dual challenges of efficiency and ...

WASHINGTON (7News) — Robots are now able to hold conversations with humans thanks to Artificial Intelligence (AI). 7News On Your Side's Lindsey Mastis covers AI & Tech and tried out a robot designed ...

Nothing about customer service is easy. You get impatient when you’re the customer and your questions seem to vaporize into thin air. If you’re the rep, you never know when you could get attacked by ...

Given the importance of physical distancing, it's understandable that customers and staff at auto dealerships may be leery of getting too close to one another. That's why Hyundai has developed a new ...

In the Star Wars franchise, C-3PO is a protocol droid that serves on the front lines of galactic war, demonstrating advanced knowledge of etiquette across cultures and an ability to speak more than 7 ...

Automaker Hyundai has a new employee working in one of its showrooms in Seoul, Korea. The employee is an AI-powered automated robot called DAL-e that provides customer services at the showroom. The ...

If you have spent time online in the past year, you’ve likely noticed how the web is becoming increasingly crowded with ...

Recent data out of the World Economic Forum in Davos has shed new light on the role that AI and customer service are playing in shaping the future of work. Jobs of Tomorrow: Mapping Opportunity in the ...