Samsung has opened a new call center in Mauldin, South Carolina, employing 150 people and providing faster customer service, ...

Apple’s Genius Bar is one of the big reasons people love the company. If you’ve got a problem with a device, you can just go to your local Apple Store and get it fixed in no time. Unfortunately, you ...

If you’ve got a Samsung Galaxy phone in need of repair, you may need to find a new shop. Best Buy’s Geek Squad—once a Samsung-authorized partner—will no longer fix hardware issues such as depleted ...

Ridgefield Park, N.J. — Rajiv Mehta has been named senior VP of Samsung Electronics America’s customer service division. Since joining the company in 2011, Mehta has been responsible for all customer ...

When Samsung announced its new Galaxy S22, the biggest Android smartphone launch of the year, Jennifer Larson was ready to finally make some money. On February 9th, she logged into the Ibbu app, where ...

A major developer and retailer of consumer electronics and appliances will open a new facility in Greenville. Samsung ...

Supporting consumers trying to get their heads round their new electronic device is a priority for global brands like Samsung at any time. How are you going to make it work when all your support team ...