Companies do customer service research to measure the customer's satisfaction level with the customer service department. Customer service performance can be measured by observation, personal ...

Welding Method 7 (WM7), which was supported by an extensive set of research experiments led by the Electric Power Research Institute (EPRI), was approved in March 2020 by the National Board Inspection ...

For companies that rely on excellent customer service to drive revenue, profit and customer loyalty, effective training techniques are integral. A customer service policy and formal service standards ...

Improved ultrasonic (UT) inspection methods address storage tank integrity monitoring and assessment without removing tanks from service. By acquiring large amounts of high-density UT data and ...