The COVID-19 pandemic has dramatically changed how people communicate at work: Nearly half of people videoconference more, 43% email more, 42% call more, and 41% text more than before the pandemic, ...

They're still at it after 32 years: Their monthly "eat out" get-together followed by "Crazy Sevens," plugged together with stories from their days as telephone switchboard operators, such as of the ...

Led by 25-year-old Grace Banker, 32 telephone operators — affectionately called “Hello Girls” back in the United States — became the first female combatants in World War I. It’s all in author Claudia ...

Switchboard operators were once an essential part of telephone communication in the late 19th- into the early 20th century. During that time, technology wasn’t advanced enough for people to directly ...

Before smartphones, most people kept in touch using landline telephones. And before direct dialing was common, some calls were handled by switchboard operators. During the 1950s, more than 220,000 ...

A telephone switchboard and its operator in 1935. (Source: Library of Congress) During his 77 years, Dennis Hall has seen a lot of changes in rural communications. More than that, he’s lived those ...

The Hello Girls’, a musical about the first female unit in the U.S. Army Signal Corps, opens at Syracuse Stage on September ...