Call center automation uses AI to streamline customer service. Discover how it works, explore tools, and gain expert tips to enhance customer experience. Automating complex processes and repetitive ...

Summary: Business leaders are under immense pressure to deliver results in the face of market challenges. Automation is an immediate way to improve efficiency and productivity across every department.

The realization hit during a particularly monotonous week. Eighty percent of work tasks followed predictable patterns that could theoretically be automated. The remaining twenty percent required ...