Business Wire

Auto Finance Websites and Mobile Apps Struggle with Customer Experience and Effective Two-Way Communication, J.D. Power Finds

TROY, Mich.--(BUSINESS WIRE)--Auto lenders that deliver a strong digital customer experience via their websites and mobile apps enjoy much higher levels of digital self-service and have customers who ...
Business Wire

Auto Insurer Websites and Apps Become Battleground for New Customers as Policy Shopping Activity Skyrockets, J.D. Power Finds

TROY, Mich.--(BUSINESS WIRE)--More than half (57%) of auto insurance customers have actively shopped for a new policy in the past year, the highest shopping rate ever recorded by J.D. Power, and ...
Auto Remarketing

DealerSocket Buys Provider of Auto Websites & Digital Marketing

Customer relationship management company DealerSocket announced that it has made a purchase that will expand offerings to its customers in the area of digital marketing. DealerSocket said this week it ...