Not all service desk experiences are created equal. In fact, the service desk that an IT organization might create versus the one the rest of the company might prefer to use are radically different.

BMC Software, a provider of enterprise systems tools, announced the availability of the winter release of its cloud-based Remedyforce Service Desk solution, which includes new capabilities for service ...

The Cloud Desk connects you with knowledgeable Comcast Business Cloud Desk agents for consultation and recommendations on how to harness the power of cloud-based Software as a Service (SaaS) and ...