To keep pace with today’s hypercompetitive retail landscape, the leaders of Zappos.com have taken bold steps to evolve their e-commerce strategy to better serve the changing consumer. “Our new ...

NEW YORK, May 26, 2010 - "Chase the vision—not the money," Zappos.com, Inc. CEO Tony Hsieh advised a packed audience at Asia Society, as he introduced the innovative vision espoused in his new book, ...

Tony Hsieh is the CEO of Zappos.com, Inc. During the past 10 years, the company has grown from almost no sales to more than $1 billion in annual gross merchandise sales, driven primarily by repeat ...

Companies talk about wanting to improve their culture and employee experience, but if they don't truly believe in its value, they won't find the money or the resources to improve it. Traditional ...

In 2015, I participated in a Zappos company culture boot camp, one of the most impactful learning experiences in my HR career. The boot camp emphasized how culture is critical to creating an engaged, ...

When Dick Richards noticed a link buried in a list on the home page of Zappos that advised, "Don't ever click here," he did, of course, and opened a YouTube video of the Muppet rock band performing, ...

Scott Schaefer, the acting CEO of Zappos.com, has taken the position permanently, company officials announced Wednesday. His official appointment is effective immediately. Schaefer, who has ...