Empower field agents with all new Cisco Finesse Mobile Agent app with an enhanced intuitive user interface and advanced integration for smooth contact center operations. Bethesda, MD (PRWEB) - ...
The RCE flaw lets remote attackers gain root on affected systems with no user interaction. Cisco has released multiple ...
A social media engine for the contact center; a new widget-based agent desktop; and a media capture platform. Today Cisco announced three new additions to their contact center--or as they put it, ...
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