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Banking Dive

Fifth Third replaces BNY as Direct Express partner

The Cincinnati-based lender has been named the bank partner for the prepaid card program. The bank also disclosed “alleged ...
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Comerica Bank faces lawsuit, accused of illegal fees, harming Direct Express cardholders

Comerica Bank is being accused of deliberately hanging up on customer service calls, charging illegal ATM fees and more allegations involving seniors, the disabled and others who use the Direct ...
American Banker

Fifth Third wins Treasury contract; BNY Mellon gets dropped

The Treasury Department has designated Fifth Third as the financial agent for its Direct Express prepaid card program. The ...
Yahoo

This Tulsa senior’s Social Security benefits are being held by the payment provider’s red tape — here’s the issue

For the past 20 years, Tulsa resident Carl Scott has used his Social Security disability payments to cover his essential expenses. Those monthly payments are his only source of income, and he receives ...

Fifth Third Bank to Manage U.S. Treasury's Direct Express Federal Benefits Program

Fifth Third Bank said it has entered an agreement with the U.S. Department of the Treasury's Bureau of the Fiscal Service to manage its Direct Express prepaid debit card program.
Hosted on MSN

‘It’s my sole means’: This Tulsa senior’s Social Security benefits are being held up because of the payment provider’s red tape — here’s the issue and how to deal ...

For the past 20 years, Tulsa resident Carl Scott has used his Social Security disability payments to cover his essential expenses. Those monthly payments are his only source of income, and he receives ...