Depending on their experience with value-based payment models, providers may need to invest in new or enhanced operational capacities.

Honoring residents’ cultural traditions through activities, food, and environment is an important part of successful person-centered care. Here’s how to get it right.

I look at it as a servant position. I’m not here to exert control. It’s about serving our members, and I’m focused on unifying a lot of priorities that we need to advocate for.” ...

Sarah Silva, vice president of operational services at Generations, LLC and incoming NCAL Board Chair, describes how the next ...

After finding traditional employee satisfaction surveys lacked meaningful insight into the “why” behind staff responses, ...

A multi-site memory care operator in Oregon recently completed a second pilot of AI companions in six secured memory care communities. The goal in this second phase was not simply to see whether ...

Long term care services are in greater demand than ever. Given that the oldest Baby Boomers will turn 80 next year, the industry has responded by improving operations, leveraging technology, ...

With the new year comes a long-awaited demographic milestone: in 2026, the oldest baby boomers finally turn 80, heralding the silver tsunami that promises to reshape senior living. Over the coming ...

There is always a new technology hitting the market, and with it comes promises of innovative capabilities and a slew of bells and whistles. It’s easy to feel like a kid in a high-tech candy store as ...

With the so-called silver tsunami of aging baby boomers well on its way, long term care operators have no choice but to adapt to this new generation of customers—if they haven’t already. One of the ...

The senior care industry is dutifully focused on medical interventions and patient care. Part of this commitment is the promotion of activities and mobility. Picture a bustling senior care facility ...

In the long term care profession, understanding the differences between Quality Measure (QM) exclusions outlined by the Centers for Medicare & Medicaid Services (CMS) and clinical standards of ...