This morning on his Behind the Badge segment, KTBS 3's Rick Rowe introduces us to the first first responders -- the 911 dispatchers. If you would like to submit an idea for a future Behind the ...

The Phoenix Police Department released on Monday 911 calls related to police officers attacking a deaf Black man during an ...

A study of nearly 2,400 cardiac arrest cases in North Carolina found that when emergency dispatchers (telecommunicators) provided cardiopulmonary resuscitation (CPR) instructions to 911 callers, ...

While voice calls to 911 are still the best and fastest way to contact 911, cell phone users will be able to send a text to ...

DISPATCHERS ARE THE FIRST POINT OF CONTACT IN EMERGENCY SITUATIONS. THE WORK THEY DO ON THE OTHER END OF A CALL, WHEN YOU MAKE AN EMERGENCY PHONE CALL, CAN DICTATE HOW THAT SITUATION UNFOLDS.

The Miami Beach Fire Department Public Safety Communications Division has been recognized by The International Academies of ...

Miami Beach Fire Department's dispatch center earns its third ACE recertification by IAED for emergency medical dispatching.

CANANDAIGUA — Ontario County Sheriff David Cirencione announced that nine dispatchers from Ontario, Livingston, Wayne and ...

Donna Lane, a 911 dispatcher at the Southold Police Department is being credited with saving a family of five whose Mattituck home was on fire. "I'm not a hero, I’m a human” explained Lane.

Services will be offered to other towns as well. Mayor Ann Taylor said the city’s proposed 911 dispatch center met the city’s needs, which go beyond what the LakeComm would provide.