Empathy is the performance engine of modern contact centers. When taught through targeted training, reinforced by coaching, and embedded in call center QA, it scales human connection that lifts ...

Ladies and gentlemen, welcome to the Synopsys Earnings Conference Call for the third quarter fiscal year 2025. [Operator Instructions] As a reminder, today's call is being recorded. At this time, I ...

Actor Laurie Davidson says filming intimate scenes with Olivia Cooke while costar Robin Wright directed was ‘really weird,’ ...

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A new version number and Liquid Glass are far from the only changes Apple brings in iOS 26, but the Siri delays haunt an ...

F1 and Top Gun: Maverick director Joseph Kosinski’s big screen reboot of Miami Vice is revving up with Universal Pictures ...

AI: the key to human-centered business, helping scale empathy, break silos, and expand reach through purposeful and people-focused implementation.

The NFL is back this week! The offseason was long but eventful, and we've got everything you need to know right here as the 2025 season kicks off. The Super Bowl champion Philadelphia Eagles host the ...

"Your story is your currency."  That's what entrepreneur and media strategist Tony Morrison says about building a business in ...

In the new Jordan Peele–produced horror film 'Him', Tyriq Withers stars as a fresh-faced quarterback learning the ropes from ...

Mediaite editor Aidan McLaughlin sits down with Elie Honig, former federal prosecutor and CNN senior legal analyst, on this week's episode of Press Club.

Hi, Welcome to CIO Leadership Live. My name is Lucas Mearian. I'm a senior writer with Computerworld Magazine. I'm at the CIO ...