with customer satisfaction dropping each time. In the CR poll, an online chat was the second most popular way to reach a company, after the phone. It's true that response times, especially for ...

Home Depot and Lowe's are the two biggest names in the United States when it comes to home improvement superstores. This week ...

It’s not always easy for customers of Lowe’s Home Improvement to locate employees when they need to ask for help inside its ...

Home improvement retailer Lowe's Companies has completed the acquisition of Artisan Design Group (ADG), an interior services ...

Lowe’s has wrapped up its acquisition of Artisan Design Group (ADG), a leading U.S. provider of interior design, distribution ...

Lowe’s Companies, Inc. (NYSE: LOW) announced it has completed its acquisition of Artisan Design Group (ADG), a top nationwide ...

The company's earnings topped expectations despite a drop in sales, as growth among home professionals and strategic ...

This dedication drove an increase in our customer satisfaction scores, and we also earned recognition from J.D Power, which recently named Lowe's number 1 in customer satisfaction among home ...

“Customer satisfaction is built into everything we do, and we are particularly proud of this top ACSI ranking because it is based directly on the voice of the customer,” said Regions ...

A new retailer has taken the crown as America's top home improvement store, according to J.D. Power. Advertising Disclosure: When you buy something by clicking links within this article, we may earn a ...

Lowe’s Companies, Inc. (NYSE:LOW) on Wednesday reported mixed results for the first quarter of fiscal 2025. The company posted adjusted earnings of $2.92 per share, which beat the analyst consensus ...