Apple’s Genius Bar is one of the big reasons people love the company. If you’ve got a problem with a device, you can just go to your local Apple Store and get it fixed in no time. Unfortunately, you ...

When Samsung announced its new Galaxy S22, the biggest Android smartphone launch of the year, Jennifer Larson was ready to finally make some money. On February 9th, she logged into the Ibbu app, where ...

Samsung has revealed that it’ll offer QR- and NFC-enabled customer support at its repair centers. This feature will allow you to register your device at repair centers without filling out a ...

Samsung has opened a new call center in Mauldin, South Carolina, employing 150 people and providing faster customer service, ...

Ridgefield Park, N.J. — Rajiv Mehta has been named senior VP of Samsung Electronics America’s customer service division. Since joining the company in 2011, Mehta has been responsible for all customer ...

RIDGEFIELD PARK, N.J.--(BUSINESS WIRE)--Samsung Electronics America, Inc. has announced Rajiv Mehta as the Senior Vice President of its Customer Service Division. Since joining the company in 2011, ...

Samsung has started offering customer services through WhatsApp in the light of COVID-19. It provides a quick solution to consumers’ problems at the safety of their homes while also ensuring ...

Supporting consumers trying to get their heads round their new electronic device is a priority for global brands like Samsung at any time. How are you going to make it work when all your support team ...

A major developer and retailer of consumer electronics and appliances will open a new facility in Greenville. Samsung ...