CBS and Southwest have more in common than you think - two legacy businesses trying to shape shift against a customer base that likes the product it had.

Based in Dubai Legroom on major airlines has shrunk by an average of four inches since the late 20th century, according to ...

The carrier quietly updated its contract of carriage to officially ban speakers, citing the expansion of high-speed Starlink Wi-Fi.

Union rep says new policy is 'insult to passengers' - the airline insists it will make sure flights are ready for every ...

Southwest Airlines says it’s addressing concerns about its new boarding process. Some passengers say it’s hard to find bin space given new baggage fees and assigned seats. In an email to customers ...

United Airlines added headphone language to its refusal-of-transport policy, giving the airline authority to deny boarding to ...

Across the US, airlines vary considerably in how much legroom they offer in economy class. Ultra-low-cost carriers typically ...

Southwest Airlines used to be known for its customer service. In fact, like many people, I preferred to fly Southwest because ...

Southwest Airlines is officially taking off from McGhee Tyson Airport. Leaders say the new flights could mean big opportunities for economic growth and more travel options ...

Stay away from U.S. Global Jets ETF (JETS): heavy Big 4 airline concentration, 60 bps fee, and modest revenue growth outlook.

In a recent change to the air travel giant's Contract of Carriage — essentially United's Terms and Conditions for ticket ...

United Airlines now has a specific policy against listening to video or audio content without using headphones as part of an update to its official terms.