Southwest Airlines is making changes to its policies in the wake of complaints. Here's what to know.
Southwest Airlines is “refining” a few aspects of its new seating policy amid a less-than-enthusiastic reception from both ...
Union rep says new policy is 'insult to passengers' - the airline insists it will make sure flights are ready for every ...
Southwest Airlines (NYSE:LUV) announced a major cabin overhaul, including assigned seating and extra legroom options. The airline is adding a new basic economy fare tier alongside its traditional ...
Southwest Airlines used to be known for its customer service. In fact, like many people, I preferred to fly Southwest because ...
Across the US, airlines vary considerably in how much legroom they offer in economy class. Ultra-low-cost carriers typically ...
The installation of an extra row of seats on Southwest's 737-700 aircraft was later reversed to make room for new extra-legroom seating options.
Like any new process, we’ll continue looking for ways we can improve to make it even more positive for our Customers.” ...
In a recent change to the air travel giant's Contract of Carriage — essentially United's Terms and Conditions for ticket ...
United Airlines now has a specific policy against listening to video or audio content without using headphones as part of an update to its official terms.
Whether in the form of overhead pilot announcements or outright bans on several Asian and Middle Eastern carriers, airlines are increasingly moving the act of listening to something without headphones ...
In an amendment to its "Contract of Carriage" rules for travelers, United announced all passengers must now wear headphones ...