Southwest Airlines is making changes to its policies in the wake of complaints. Here's what to know.
Southwest Airlines is “refining” a few aspects of its new seating policy amid a less-than-enthusiastic reception from both ...
Union rep says new policy is 'insult to passengers' - the airline insists it will make sure flights are ready for every ...
Southwest Airlines (NYSE:LUV) announced a major cabin overhaul, including assigned seating and extra legroom options. The airline is adding a new basic economy fare tier alongside its traditional ...
Southwest Airlines used to be known for its customer service. In fact, like many people, I preferred to fly Southwest because ...
Across the US, airlines vary considerably in how much legroom they offer in economy class. Ultra-low-cost carriers typically ...
The installation of an extra row of seats on Southwest's 737-700 aircraft was later reversed to make room for new extra-legroom seating options.
Southwest Airlines recently announced it is rolling out SpaceX’s Starlink high-speed inflight WiFi across its 11-country ...
Like any new process, we’ll continue looking for ways we can improve to make it even more positive for our Customers.” ...
The Dallas-based airline has taken a lot of heat from customers after early troubles arose from the new assigned seating process.
American Airlines made $111 million last year, while rivals Delta Air Lines and United Airlines, brought in $5 billion and $3 ...
In a recent change to the air travel giant's Contract of Carriage — essentially United's Terms and Conditions for ticket ...