Although the cruise line is facing even bigger issues now, Carnival has come up with a solution for one loyalty program ...

Carnival's elimination of lifetime loyalty status has long-time cruisers furious. Comments from their brand ambassador ...

The cruise company is making changes that will put greater emphasis on how much its guests spend, rather than how many days ...

With the new financial year almost upon us, some of Australia's biggest retailers are getting ready to change their loyalty ...

Agoda CEO Omri Morgenshtern believes the best loyalty program for travel companies is simple: just keep prices low.

The future of loyalty was the focus of “Connecting the dots: How brands can boost marketing by integrating loyalty data,” ...

Only 20% of consumers actively use more than three loyalty programs, proving most programs struggle to stay relevant, ...

The new Carnival Rewards program is designed to give people more flexibility for redeeming loyalty benefits, allowing guests ...

With inflation continuing to stretch household budgets, more Virginians are turning to thrift shopping to save. Now, Goodwill ...

Brands that want to build and sustain customer lifetime value are putting personalization, AI and value-driven loyalty ...

The retailer’s dual loyalty programs focus on driving frequency by meeting customers' needs at every stage of their journey.