When a senior leader leaves suddenly, companies often scramble to replace them—despite having a “succession plan.” Why? Because most planning is reactive, unclear, and overly broad. To ensure real ...

What consumers truly value can be difficult to pin down and psychologically complicated. But universal building blocks of value do exist, creating opportunities for companies to improve their ...

If you’re constantly fielding employees’ problems—and feeling buried by to-dos as a result—you’re not alone. When leaders take on too much in the name of being supportive, it can create team ...

The most effective leaders understand that line of sight — clearly seeing what’s happening across workstreams and ...

Over the past several decades, HBR has published numerous articles about how best to develop strategy. This glossary contains ...