AI is dismantling the traditional hiring model of professional services firms, which relied on large classes of junior ...

Big-bet strategic decisions can define an organization’s success. But when so much is changing and ambiguous and the amount ...

New research reveals that a manager’s true value—for both individuals and their firms—lies not in being a great motivator or ...

Profitable Customer Value (PCV) refers to how much profit your customers generate due to marketing. This is the measurable ...

Investing in Long-Term Branding to Ensure Resilience and Meet Customer Needs ...

To foster constructive disagreements, organizations should encourage individuals to modify their observable behaviors during ...

Generative AI is no longer just automating text; with AI-based wage-setting, it’s shaping paychecks, livelihoods, and access ...

While mid-level leaders are often offered structured onboarding programs, frequent manager engagement, 1:1s, skip-level 1:1s, ...

The HBR Executive Playbook on building an organization where customer success is the foundation of long-term growth. by Rachel DuRose Customer-centric organizations follow a simple principle: ...

Welcome to the HBR Executive Agenda for September 25, 2025. Adi Ignatius is the editor at large at Harvard Business Review and its former editor in chief. Harvard ...

It is natural to view management as a profession. Managers’ status is similar to that of doctors or lawyers, as is their obligation to contribute to the well-being of society. Managers can also be ...

Diane Coutu is the director of client communications at Banyan Family Business Advisors, headquartered in Cambridge, Massachusetts, and is the author of the HBR ...