Personas and journey maps are long-established tools in the UX field that are used to describe users, their goals, and key tasks. But they are often impractical, misaligned with larger organizational ...

Rethinking design systems as evolving products, rather than fixed component libraries, can transform the way designers work.

Artificial Intelligence (AI) tools include many options that can reduce research time through the process of Rapid Research.

Discover how AI-powered interfaces can nudge users toward greener digital habits—without sacrificing UX—in this research-driven exploration of sustainable interaction ...

By leveraging behavior and anticipatory frameworks and principles, UX designers can create AI-driven solutions that are empathetic to the complexities of human ...

Design, Empathy, Interpretation: Toward Interpretive Design Research, by Ilpo Koskinen, explores the evolving field of interpretive design, focusing on empathic design research as practiced in ...

Vice President and Chief Technology Officer, Lifestyle Solutions at Flex discusses how advanced technologies are transforming user experiences, shaping product development, driving customer loyalty, ...

Trauma is a global epidemic. Almost everyone has lived experience of trauma, and re-traumatization—reliving the traumatic event—can happen at any moment from related or unrelated stimuli; in the ...

The games industry is a dynamic field in which technological advancements and artistic expressions are combined to create new experiences. Getting into the industry requires a transferable skill set ...

People often think about the employee experience, or EX, when there is an immediate problem to solve; perhaps there is a crisis like a global pandemic, war, recession, or a shift in culture. As well, ...

Explainable artificial intelligence (XAI) can help UX professionals advocate for better experiences in machine learning-driven ...

I always pictured that, upon graduating, I would land in the technology sector at a Fortune 500 company or at a startup working on the next big app. Instead, I found myself working as a visual ...