Depending on their experience with value-based payment models, providers may need to invest in new or enhanced operational capacities.

Honoring residents’ cultural traditions through activities, food, and environment is an important part of successful person-centered care. Here’s how to get it right.

I look at it as a servant position. I’m not here to exert control. It’s about serving our members, and I’m focused on unifying a lot of priorities that we need to advocate for.” ...

Sarah Silva, vice president of operational services at Generations, LLC and incoming NCAL Board Chair, describes how the next ...