Depending on their experience with value-based payment models, providers may need to invest in new or enhanced operational capacities.

Honoring residents’ cultural traditions through activities, food, and environment is an important part of successful person-centered care. Here’s how to get it right.

I look at it as a servant position. I’m not here to exert control. It’s about serving our members, and I’m focused on unifying a lot of priorities that we need to advocate for.” ...

Sarah Silva, vice president of operational services at Generations, LLC and incoming NCAL Board Chair, describes how the next ...

After finding traditional employee satisfaction surveys lacked meaningful insight into the “why” behind staff responses, ...

A multi-site memory care operator in Oregon recently completed a second pilot of AI companions in six secured memory care communities. The goal in this second phase was not simply to see whether ...

In this episode, host Debbie Stadtler welcomes Heather TerHark, chief strategy officer at Viva Senior Living, and Samantha Lawrence, regional vice president of Operations at Brightview Senior Living, ...

Advocacy is critical in helping policymakers understand how unique the assisted living model is and how it varies state to state. LaShuan Bethea, executive director of the National Center for Assisted ...

In senior living and extended care facilities, dependable heating is more than a matter of comfort. It’s also a core requirement for resident safety and a major regulatory issue. That’s because older ...

Staffing-related survey findings rarely result from a lack of effort or intent. More often, they reflect small operational gaps that develop gradually as staffing practices, documentation, and ...

Data is vital in long term care, but providers must be able to see the people behind the numbers. Chris Wright, chairman and co-founder of the iCare Health Network and incoming AHCA Board Chair, talks ...