American Airlines is adjusting the boarding process for flights this spring. Passengers will start getting settled in their seats five minutes earlier on domestic mainline flights. "This extra time will deliver a smoother boarding experience for customers by allowing for pauses between boarding groups,

American will start testing free inflight internet service on three routes next week. The carrier is under pressure to offer complimentary Wi-Fi as more airlines launch the service free of charge. American has been in the process of working to win back customers after a failed business travel sales strategy last year.

The software sounds a chime if a passenger attempts to board a flight before their assigned group is called, alerting the gate agent and the customer.

American Airlines flight AA292 from New York to Delhi made a U-turn near Turkmenistan and diverted to Rome on Sunday.

The carrier is deploying software at O’Hare that’s designed to keep passengers from jumping the line during boarding. The software sounds an audible alert to gate agents as passengers scan their boarding passes if are trying to board before their group is called.

American Airlines says a Boston flight's go-around maneuver at Reagan National Airport in Washington, D.C. was a routine occurrence

When we travel by plane, are we really making the most of our time? That’s not a question addressing the flight itself, but rather the process by which we get on board the planes that fly us to our destination.

American Airlines said it plans to continue refining its boarding process to make the experience less stressful for passengers and employees alike.

Your boarding process might look a little different next time you fly American Airlines out of Chicago O’Hare International Airport. The airline said it recently invested in “new express service kiosks and a new lobby configuration” meant to create a “smoother boarding process” for both travelers and employees,