A recent study from the Harvard Kennedy School at Harvard University — called The Formality Effect — is providing a new perspective on effective government communications. The main finding is that ...

If you asked me to identify the most clichéd sentence in on-the-job writing, that sentence would be my nominee. Yes, it's common. Yes, it's handy. Yes, it's readily understood. (And no, this column ...

In a previous language column, I described some ways in which grammatical and spelling conventions that are typically ...