ZDNET tested the top real estate CRM systems to help you track leads, manage follow-ups, and keep your pipeline moving.

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Microsoft releases new Dynamics 365 Contact Center routing controls, giving admins more precise control over consults and ...

Microsoft just announced a $30 billion investment in its U.K. artificial intelligence infrastructure. Amazon a few months ago pledged more than $54 billion to expand its cloud infrastructure and ...

Microsoft Dynamics 365 is a Customer Relationship Management (CRM) software from the big tech firm used by millions of employees around the world. The platform can perform tasks for a variety of ...

In a bid to reduce dependency on vendors like Palantir Technologies Inc. (NASDAQ:PLTR) and Lockheed Martin Corp. (NYSE:LMT), the Pentagon is experimenting with AI models from Microsoft Corp.

Have you ever felt overwhelmed by the complexity of managing multiple business processes, from customer relationships to financial operations? You’re not alone. Many organizations struggle to balance ...

The report underscores how intelligence on demand, hybrid human-AI agent teams, and evolving workplace structures are reshaping business operations and talent strategies. As organizations worldwide ...

In this video, I walk you through everything you need to know to start using Microsoft Word. Whether you're brand new or just need a quick refresher, I show you how to open the program, start a new ...

Microsoft is focusing on AI agents as one way to expand the market for its Microsoft 365 Copilot platform for business. (GeekWire File Photo / Todd Bishop) Microsoft announced two AI agents for sales ...